Using communication proactively to bring out the potential for all. Reflect on a range of communication skills to engage, de-stress, and de-escalate situations.

This is a one-day face-to-face training programme which can be taken as two three-hour virtual training sessions if required.

Delegates will:

  • Use non-verbal and verbal language for de-escalation.

  • Use non-verbal and verbal language to meet developmental needs.

  • Use communication to maximise children, young people, and adults’ potential.


£150 + VAT per person

The programme can run as a bespoke programme in a school – please ask for further details.